OptiReply is a SaaS platform that uses AI to help small and medium businesses automatically respond to Google reviews and extract actionable intelligence from customer feedback.
Business owners connect their Google Business Profile, and OptiReply generates professional, on-brand responses to customer reviews using AI. The platform also surfaces patterns in feedback — highlighting product gaps, competitor mentions, and sentiment trends — so owners can make smarter decisions.
Free plan: 15 AI responses (lifetime). Starter: $79/month for 300 responses, 1 location. Pro: $149/month for 1,000 responses, 5 locations. Agency: $399/month for 5,000 responses, 20 locations.
OptiReply is a digital-native, subscription-based SaaS business. The product is fully web-based with no physical component. Launched January 25, 2026.
OptiReply is founded and led by Bhaskar, CEO & Founder of Seven9IT Solutions Inc. With over two decades of experience across enterprise IT, AI, and digital transformation — spanning custom AI solutions and agentic AI systems — Bhaskar has seen the same problem repeat itself at every scale. Businesses were drowning in customer feedback with no system to act on it, losing customers silently without knowing why, and burning hours on manual review responses instead of focusing on growth. OptiReply was built to change that — applying the same AI principles behind enterprise automation to give every business the visibility and intelligence their customer reviews have always contained.
Email: support@seven9it.com | Privacy: privacy@seven9it.com | Legal: legal@seven9it.com
Website: https://www.optireply.com